Cancellation Policy

You must be aware that we proceed to the fulfillment of your order shortly after you have placed it. Therefore, you may cancel your entire order or a part of your order for a short period of time after you have placed it (a couple of hours).

We'll notify you via e-mail once your order or a part of your order has been cancelled.

We inform you that your credit card will not be charged once your order has been placed and confirmed. We charge your credit card only if your product has been shipped and has received a tracking number. Therefore, you credit card will not be charged for the order or the part of the order you have canceled.

We value your privacy. Biva.com will not
sell or rent your email address to third parties.